PRIVACY POLICY

1. Overview

Abdi Electro Mechanical ("we", "our", "us") respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using this website you agree to the practices described below.

2. Information We Collect

• Contact details you provide voluntarily, such as your name, phone number, email address, and business information when you call, email, or request a quotation.
• Enquiry details, including messages about machinery, spare parts, maintenance services, or business opportunities.
• Basic technical data collected automatically, such as browser type, device type, and pages visited.

We do not collect payment card details through this website.

3. How We Use Your Information

• To respond to enquiries and provide quotations.
• To supply machinery, spare parts, and maintenance services.
• To provide after-sales support and warranty assistance.
• To improve our website, products, and customer service.
• To comply with applicable legal and regulatory obligations.

4. Cookies

Our website may use essential cookies and similar technologies to function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings. Doing so will not prevent you from browsing most of the site.

5. Sharing Your Information

We do not sell or rent your personal information. We may share information only with trusted service providers who assist us in operating our business (for example logistics or IT providers), or where required by law. Any such sharing is limited to what is necessary.

6. Data Security

We apply reasonable administrative and technical safeguards to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal record-keeping duties.
• Withdraw consent to future communications at any time.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Phone: 091 658 9652, +251 98 770 0000
• Email: abdielectromechanical@gmail.com
• Location: Sebeta, Infront of Mere'ewran School